Introduction to Mediation Training

This practical and interactive 1-day programme provides participants with an overview of the principles of mediation, the mediation process and an understanding of the application of mediation as compared with other forms of dispute resolution. This module also offers participants the opportunity to understand how to best prepare for mediation where they are one of the disputing parties.

On completion of the module, participants are equipped with an understanding of the potential benefits and limitations of mediation and how and when it can be used to effectively assist with the resolution of disputes.

Main topics covered:

  • key principles of mediation
  • mediation as an extension of the negotiation process
  • the mediation process timeline
  • preparing for mediation
  • a comparison of dispute resolution processes
  • skills of the mediator
This training option has been conducted for law firms, businesses, government departments, universities and various industry groups.

Further Information
For details about upcoming course dates, costings and registration see our Training Calendar.