In-house Training

The Accord Group training programmes are based on practical experience in the areas of conflict management, mediation and negotiation and comprise both theory and interactive exercises to introduce fundamental principles and develop participants' key communication skills.

Over the years we have collaborated with a wide range of clients in the private and public sectors to develop and conduct bespoke in-house training which is relevant and practical. Our clients include local councils, federal government departments, multi-national companies, industry organisations, law institutes, universities, franchise systems and small/medium businesses.

Some of the training we have custom-designed for clients in the past are:

  • Negotiation
  • Conflict Resolution for HR Staff and Managers
  • Effective Relationships
  • Dealing with Difficult Behaviour
  • Complaints Handling
  • Communication Skills
  • Handling Workplace Conflict
  • The Manager as Mediator
  • Avoiding and Managing Franchise Disputes
  • Representing Your Organisation in Mediation

Further Information
To discuss your training needs, please call us on (02) 9264 9506 or email your questions to codedisputes@accordgroup.com.au.