Core Mediation Training

This 40 hour programme meets the training requirements for accreditation under the Australian National Mediator Accreditation Standards (NMAS).

It is a highly interactive programme that comprises a combination of demonstrations, discussions, case studies, exercises, role-plays and real-life examples presented by professional practitioners.

Through a thorough examination of the stages of the mediation process and the development of core mediator skills, this programme equips participants with a solid foundation which, upon successful completion, will enable them to act as sole mediators.

Main topics covered:

  • Communication skills - questioning, active listening, reframing, summarising, acknowledging, dealing with difficult behaviours.

  • Technical skills - managing expectations, forming an agenda, identifying needs, identifying common ground, breaking impasses, doubt creation, reality testing, dealing with walkout, dealing with apparent power imbalances, option generation and creative problem solving, communicating offers, managing lawyers and other advisors, drafting an agreement.

  • Process knowledge - understanding the benefits and risks of each stage of the mediation process, how to set up a mediation, preparatory steps for the mediator and the parties in dispute, designing an effective process, managing the process, ethical issues, confidentiality, liability of the mediator, mediator appointment agreement, confidentiality agreement.

  • Developing as a mediator - local mediation marketplace, local jurisdiction issues, how to build a mediation profile, ways to develop as a mediator.

This programme is highly recognised by leading mediation and arbitration bodies in Australia and overseas. Approving or accrediting bodies include or have included:

  • Hong Kong International Arbitration Centre
  • Hong Kong Law Society
  • Hong Kong Mediation Accreditation Association Limited
  • Malaysian Mediation Centre
  • Law Society of England and Wales
  • General Council of the Bar UK
  • Chartered Institute of Arbitrators
  • New South Wales Law Society
  • New South Wales Bar Association
  • Law Institute of Victoria
  • Victorian Bar Association
  • Queensland Law Society
  • South Australian Law Society
  • Western Australia Dispute Resolution Service (of which WA Law Society is a part)
  • Institute of Arbitrators and Mediators Australia

Further Information
For details about upcoming course dates, costings and registration see our Training Calendar.